Terms of service
DocFoundry Terms of Service
1. About DocFoundry
DocFoundry provides professionally prepared digital templates, business documents and related downloadable resources. By accessing our website or purchasing a product from us, you agree to these Terms of Service.
2. Digital Products
DocFoundry products are supplied digitally. No physical product will be shipped unless expressly stated otherwise on the relevant product page.
Product descriptions explain what is included with each purchase. Customers are responsible for ensuring that the product and available file formats are suitable for their requirements before purchasing.
3. Licence to Use Our Templates
When you purchase a DocFoundry product, you receive a non-exclusive, non-transferable licence to download, edit and use that product for your own personal or internal business purposes.
You may customise purchased templates for use within your own business or organisation.
Unless we expressly give written permission, you may not:
• resell or redistribute our templates;
• share purchased files with third parties for their independent use;
• upload our products to another marketplace, website or file-sharing service;
• reproduce our templates for commercial resale;
• claim an original DocFoundry template as your own template product; or
• give away, sublicense or otherwise distribute our products.
4. Intellectual Property
DocFoundry products, designs, wording, branding and original template content remain the intellectual property of DocFoundry or the relevant rights holder.
Purchasing a product does not transfer ownership of the underlying intellectual property to the customer. Your purchase grants only the licence described in these Terms.
5. Customer Customisation
Our templates are designed to provide a professional starting point and are intended to be edited to reflect the customer’s individual business, organisation and circumstances.
Customers are responsible for reviewing and appropriately customising documents before using them.
6. No Legal or Professional Advice
DocFoundry templates and resources provide general business information and document frameworks. They do not constitute legal, financial, tax, HR or other regulated professional advice.
Laws, regulations and individual circumstances can differ and change over time. Where appropriate, customers should obtain advice from a suitably qualified professional before relying on a document for a particular legal or regulatory purpose.
7. Digital Delivery
Digital products will normally be made available electronically following successful payment. Customers are responsible for providing accurate contact information and maintaining access to the email address used when ordering.
If you experience a genuine technical problem accessing your purchase, please contact us using the details provided on our website.
8. Prices and Payment
Prices displayed on our website are shown in the applicable currency and any applicable taxes will be handled as displayed at checkout.
Orders are subject to successful payment authorisation.
9. Refunds and Cancellation
Refunds and cancellation rights for digital products are governed by our Return and Refund Policy and applicable consumer law.
Nothing in these Terms limits or excludes rights that cannot lawfully be limited or excluded.
10. Accuracy and Availability
We aim to keep our products and website accurate and available. However, we do not guarantee that the website will always operate without interruption or that every template will be suitable for every individual circumstance.
11. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Subject to applicable law, DocFoundry will not be responsible for losses arising from a customer’s failure to appropriately review, customise or use a template for their particular circumstances, or for losses that were not reasonably foreseeable.
12. Changes to Products and Terms
We may update our products, website and these Terms from time to time, including where necessary to reflect changes to our services or applicable requirements.
The Terms applicable to a purchase will be those in effect when the relevant transaction takes place, unless a change is required by law.
13. Governing Law
These Terms are governed by the laws of England and Wales. If you are a consumer, you retain any mandatory protections and rights available to you under applicable consumer law.
14. Contact
Questions regarding these Terms can be sent to DocFoundry using the contact details provided on our website.
Last updated: 11 August 2026